German-speaking Customer Support (m/f/d) – Remote
About the role
You support German-speaking customers via chat, email and phone. Our partners come from e-commerce and technology; your team works fully remotely and is supported from day one.
Your tasks include answering product and order questions, resolving complaints, and documenting every case in the ticketing system. You work closely with the team lead and quality assurance, and you contribute suggestions for recurring questions.
We offer predictable shifts, paid onboarding, and an international team with clear points of contact. The collaboration is designed for the long term.
Requirements
Very good German (C1 or better) Good English Reliable internet connection and a quiet workspace Willingness to work shifts Customer service experience is a plus, not a requirement