German-speaking Phone Support (m/f/d) – Remote
About the role
You are the phone contact for German-speaking customers. You clarify usage questions, log faults, and initiate repair or replacement processes.
You document every call in the ticketing system and follow clear call scripts. For technical questions, you coordinate with the specialist support team.
We offer paid onboarding, predictable shifts, and a team that supports you during your first weeks.
Requirements
Very good German (C1 or better) Good English Enjoyment of phone work and clear pronunciation Calm and friendly manner, also with complaints Reliable internet connection and willingness to work shifts